Date: 16 June 2019
For British backpacker Frances Fairs, the damp and dreary working hostel in regional Victoria looked nothing like the photos she had seen online — there were holes in the walls, doors that didn't lock, and the fire alarm was broken.
But she knew if she could make it through just 88 days of working there, she could stay in Australia for a second year.
That decision would go on to haunt her.
"I was shown to my room, the beds were bare, but you could see the bed bugs," she told the ABC.