Sep 2018 | FWO audits 33 Domino's stores

Date: 7 Sep 2018

Source: Fair Work Ombudsman

The Fair Work Ombudsman is calling on Domino’s head office to take action after finding breaches of workplace law across 19 stores in Brisbane, Sydney, Melbourne and Adelaide.

In the compliance activity, some Domino’s stores were selected for audits due to reported workplace issues. Others were randomly selected to test the overall national level of compliance.

Inspectors interviewed 144 Domino’s workers and analysed 874 employee records at 33 stores across a one-month period. Inspectors discovered 20 workers had been underpaid a total of $1,978 in the one month.

In addition to underpayments, other workplace breaches found at Domino’s stores included non-payment for hours worked, delivery allowance, leave entitlements, unauthorised deductions, and record keeping breaches.

Inspectors issued 17 formal cautions, which puts a business on notice that future non-compliance could result in the FWO seeking financial penalties. Inspectors also issued four compliance notices that detail breaches of workplace laws and how to resolve them.

Only four stores were found to be fully compliant with workplace laws. Investigations are continuing into ten stores owned by one franchisor.

Fair Work Ombudsman Sandra Parker said the results highlighted systemic issues within the Domino’s network.  

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