Sep 2018 | In Amazon's 'hellscape', workers face insecurity and crushing targets

Date: 7 Sep 2018

Source: The Age

When Amazon sent its Australian website live in December, the global e-commerce giant promised it would bring millions of low-price products to consumers and create thousands of local jobs.

"We hope to earn the trust and the custom of Australian shoppers in the years to come," its country manager, Rocco Braeuniger, said at the time.

By that stage Amazon - which this week followed Apple to become history's second-ever $US1 trillion company - had already quietly brought something else new and unique to our shores.

In Melbourne’s outer south-east, Amazon had opened its first local "fulfilment centre". This massive shed is where thousands of products wait to be plucked off shelves, packed into boxes and mailed to customers by workers.